concierge
/ˌkɒn.siˈɛə̯ʒ/ · con·si·er·ge
noun
- A person employed by a hotel to attend to the wishes and needs of its guests. The concierge arranged a last‑minute reservation at the city’s most exclusive restaurant.
- A person who maintains a building and provides services to its tenants and visitors. The building’s concierge handled the package deliveries and ensured the lobby remained tidy.
Did you know? In medieval French castles, the concierge was originally the keeper of the keys, a role that evolved into today’s hotel concierge who often acts as a personal assistant for travelers.