self-service
/ˈsɛlfˈsɜrvɪs/ · self-ser·vice
noun
- A retail or service system where customers serve themselves, often using automated or self-serve kiosks. The convenience store offered self-service for customers to purchase their own snacks and drinks.
- A system or process that allows individuals to manage their own affairs or tasks without external assistance. The company implemented a self-service portal for employees to access their benefits and pay stubs online.
adjective
- Providing or allowing customers to serve themselves, often through automated or self-serve systems. The self-service checkout lanes were designed to speed up the shopping process for customers.
Did you know? The concept of self-service has been around since ancient times, with examples of self-service markets and food stalls found in ancient Greece and Rome.